The Design Consultant, Bob, was very nice – thorough with the explaining of the job and answered all our concerns. The window installers were outstanding workers – they know their jobs! The weather outside was so cold and windy – they remained kind and friendly and very concerned for our warmth and comfort – very neat.  I was concerned about my oak trim inside the windows and how if would look outside – just beautiful! Looks like a new house! The best test of the new windows was the draft from the old window (the reason for removal and replacement) – it was below zero outside and the draft was gone! New windows were all that your company promised.