Care, Maintenance and Operation of Tub, Showers and Wall Systems

The following cleaning instructions have been compiled for proper hassle-free maintenance.  General cleaning instructions:

  • Your tub, shower and walls are not made to resist abrasion. To rinse, use plain water and a soft sponge or cloth.
  • If a more thorough cleaning is needed, a mild all-purpose liquid cleaner or dishwashing soap and a plastic scrub or sponge will do. Bath cleaners are NOT necessary.
  • If you do choose to use a bath-specific cleaner, make sure the label states it is safe for acrylic.


Recommended Acrylic Cleaners
The below manufacturers can change their ingredients at any time without notice so please verify the label says SAFE FOR ACRYLIC at time of purchase.

For normal everyday cleaning, New York Sash suggests the use of a mild soap and water with a soft wash cloth. Use of scouring pads or abrasive cleansers will dull the surface. Should you wish to use a product not listed below, test on a small area in the corner of the skirt before applying to the entire surface. Always review individual cleansers’ instructions. Always rinse thoroughly after cleaning.


Microban 24 Hour, Formula 409 or Wet & Forget Shower. Vinegar and water may also be used to soften mineral deposits. Use 1/2 cup Clorox Bleach per gallon of water as a disinfectant.


Original Clean Shower, Clean Shower for Plastic Showers & Glass, Dawn, Soft Scrub, Dow disinfectant cleaner, Dow Scrubbing Bubbles, Scrub Free, Lysol disinfectant cleaner, acetone, Lestoil, ammonia, fingernail polish remover, aerosol cleaners, or scouring pads. *Use of these chemicals will cause a dull surface and/or an easily recognizable chemical crack. This will void your product warranty.

There is no need to use abrasive cleaners. Abrasive cleaners dull the gloss over a period of years. In extreme cases where the recommended cleaners do not work, use a Chore Boy or 3M Sponge pad. Make sure you use only the ones recommended for Teflon or non-stick surfaces.


Drain Cleaning

Caution: liquid drain cleaners are recommended over powders and/or crystal; however, when using liquid drain cleaning agents, bail the standing water out of the bathtub and remove the drain plug. Use a funnel to prevent spills and apply chemicals directly down the drain. Always make certain that chemicals do not come in contact with the acrylic surface. Use drain cleaners sparingly, so that they do not boil out and attack the acrylic surface. Drain cleaner will cause cracks in acrylic and void your warranty.

  • Occasionally, your drain may slow down due to hair, etc. In the crossbars. You MUST do the following to remove any obstruction:
    • Push down to the closed position.
    • Remove the knob by turning counter-clockwise.
    • Remove the peg and drain plug by turning counter-clockwise.
    • Remove any obstacles from the crossbars.
    • Re-install in reverse order.
  • The best way to clean your drain is with a mechanical method: push or pull on the clog with a plunger, plumber’s snake or drain auger.


Care, Maintenance and Operation of Shower Doors

  • For the best results, your enclosure should be cleaned with a squeegee or clean dry cloth after exposure to water.
  • Make sure your shower is properly ventilated, especially true for steamer units to release the humidity from the enclosure.
  • Keep the surface clean of any kind of material attachments or contaminants, such as dust, particles, dirty liquid, finger prints or stains.


Hard Water Maintenance

In hard water areas, or areas where water drops dry and leave a noticeable dust mark, a build-up of minerals may occur on the protective treatment. While these may not be removed easily with the mild detergent, mild acids will often remove the marks quickly. As needed white vinegar should be used to wipe down the glass with a soft sponge. Keep in mind the vinegar may be diluted, however dilution reduces the effectiveness.

Prohibited Products

Do not use abrasive or acid-based cleaners when cleaning your Shower Door. Abrasive or acid-based cleaners can scar the metal or glass. *Note the below may damage the treatment and void any warranty

  • Avoid the use of any harsh or chemical cleaners, with correct maintenance these are never required
  • Avoid the use of any abrasives or polishes including Water Spot Removers, Toothpaste, Polishes, Rough, or Gritty substances
  • Avoid the use of Acids of Alkalis that you would not want in contact with your skin for an extended period of time


Approved Cleaning Products

The below have been tested for compatibility, however there are no specific products that must be used. We feel you should not be required to purchase extra products in order to keep your glass clean. All you should need for beyond 10 years is a squeegee, a mild liquid dish soap like your dishwashing liquid, and white vinegar.

Any product that does not fall into the three prohibited categories above will be fine, and below is a short list of other products:

  • Windex (Standard, Vinegar, Alcohol, Ammonia)
  • SprayWay (or other alcohol-based foaming cleaners)
  • Scrubbing Bubbles (or other automatic leave-to-dry daily shower cleaners)
  • 7th Generation (or other mild Green cleaners)