Testimonials
Professional, courteous and knowledgeable installation crew. Worked continuously and finished way before we anticipated. Answered all our questions respectfully. Did a thorough clean up of the areas involved. Very pleased!
Dominick and Paulette D., Ilion, NY
Your employee James is one of the nicest people we have ever had to deal with. We found him extremely hard working - clean and neat about the job - pleasant. Love the sliding glass door and kitchen window - and the windows installed last year. Couldn't get James to take a break - steadiest worker we've seen in a long time.
Maynard and Charlene C., Boonville, NY
This is my 3rd project with your company and you will always be the first I call for any new project. You do good quality work and all your people are always very professional, helpful and knowledgeable.
Ruth M., Clay, NY
We are very pleased with the work that was done on our home. Jeff and Chad were very professional in the performance and quality of the job, it's obvious they take pride in their work and maintain the business ethic of customer satisfaction. They are respectful and worked very hard and diligently and did a quality job. they speak highly of the company and all co-workers. They worked well together, we enjoyed having them at our home and as we are able to make more improvements to our home we would definitely like them to return to do the work. Both men I am sure are an asset to your business, We look forward to future business with your company. Neighbors are asking a lot of questions and admiring the work done - hopefully future referrals!
William and Fredericka E., Rome, NY
We are so pleased with New York Sash. The work is great - the finished product always looks wonderful. The customer service is excellent. New York Sash makes us feel like valued customers through the thank you note and cookies. It's very thoughtful! Keep us the excellent work.
Zygmunt and Marianna P., Rome, NY
James and Steve were prompt, professional and courteous. They did a great job from start to finish. Windows look great! Can't wait to see lower electric/gas bills. I appreciated their patience in answering any questions I had. We are happy customers.
Terry and Patricia C., Dolgeville, NY
I am so excited about my new windows. Never thought in a million years that I could be... Especially about the patio door! And the staff made it pleasant also. Thank you to James, Steve, Chad, Jennifer and Chris for making my first home improvement experience a great one. Thanks New York Sash for the card and gift I received and thanks for being a great company. I will definitely be calling you in the near future for more home improvement jobs. Keep up the good work!
Sonja R., Syracuse, NY
Installation was completed sooner than I expected. The crew (Jeff and Mark) worked right along and appeared to function well together - anticipating each others needs. The windows and doors look beautiful. Our home was in little to no disruption. We look forward to doing business with you again. Please thank Jeff and Mark for a job well done. Another satisfied customer!
Jeanne L., Utica, NY
The installers were friendly and courteous. The work made my house look almost new. A dramatic change. It was quick and the installers were on time and worked all the time - no sitting around. Overall, I'm pleased with my experience with New York Sash.
Maria N., Utica, NY
Work was done in a timely manner to my satisfaction. I had comments and/or recommendations to discuss and Jeff and Mark were very willing to comply. They also had ideas for me to consider, therefore, the entire project is very well done with lots of attention to detail. Several of my neighbors have commented on how excellent the siding looks. Jeff and Mark were very good workers, and I am very pleased with the results.
Linda W., Ilion
I am very pleased with the installation of our new window and patio doors. Your installers were most professional and competent of their job. It was truly an inspirational experience of helpfulness, knowledge and expertise all rolled into one. The finished product looks GREAT. Thank you so much.
Paul and Darlene W., Mohawk
Contracting a home remodeling project was a new experience for us and with a questioning attitude and a recommendation from another, we called New York Sash. Today the bathroom is complete. The work has been done with master renovator workmanship, giving attention to every detail!!! We would contract New York Sash again and hope the same team would be able to return for the next project. From the first contact to the final cleanup, it has been refreshing to work with a first class team.
Larry and Liane F., Poland
Job was perfectly done. Very satisfied with everything. The men were very nice and professional. Would recommend you to everyone. Thanks so much!
Robert and Diane B., West Winfield
We are very happy with the customer service that we have received from your company. We are impressed with how punctual everyone has been and that you give a half hour window of when someone will show up, as opposed to a four hour window like other companies. We don't know anyone who is currently remodeling, but we would gladly recommend your company to someone else.
James and Stacy L., Marcy
The workmanship of all your work force, from the office to the workers, was very professional. All of the work done is at a high standard of work. Looking forward to our next project to be done by you!
Richard and Marylee P., Ithaca
We think that all the employees at New York Sash do an excellent job, no matter what the work that has to be done. We have no complaints and your quality workmanship is the best on our list. Thank you for your time and we will see you in the spring!
James and Linda I., Westmoreland
I appreciate the professional manner your installers put in my new windows, the way they worked around the needs of the family, and checked on little details for approval.
Geraldine M., Utica
We are thrilled with the work we had done. The house looks fantastic, and the crew was always prompt, courteous and professional. Kevin went out of his way to update us on progress and answer any questions that we had. He even did a couple of "fix-its" that needed attention (but not part of original renovation) simply because he was willing and because he had the background and expertise that was needed. I will tell everyone I know about the great product and fantastic workmanship we received from New York Sash.
Ron and Susan R., Lowville
The people at New York Sash, from the person I called to schedule an estimate - to Dave who handled the estimate - to Herb who did the measuring - to Jen who scheduled everything and was such a pleasure to deal with - to of course Jeff, Mark and Chad who showed up - were very professional and respectful and explained in terms I would understand. They gave useful feedback and recommendations WITHOUT being pushy. All in all it was a very big project for us to undertake financially but the people at New York Sash were great...
Timothy and Susan G., New Hartford
This was an awesome process, starting with the sale and all through installation! The installers James & Gary were polite, professional and extremely conscientious! I could not be happier! Thank you New York Sash - you understand customer satisfaction.
Joseph M., Utica
Great product and good and timely service. Installers were excellent, knowledgeable, polite and helpful. Wonderful job by all. Looking forward to doing future business with you!
Walter and Maria A., Whitesboro
The porch and deck look great! The young men who accomplished this work did it in a very professional manner - they were prompt, courteous, and took pride in their work. Thank you for a job well done.
Charles and Catherine P., Rome
Couldn't ask for better workers - they were hard working, friendly and courteous. Very knowledgeable. I would definitely recommend New York Sash to friends and family.
Patricia M., Remsen
Our original purchase was windows. We were so happy with the windows, we decided to go with New York Sash for the siding as well. The insulation factor was important to us. We felt very comfortable knowing the work ethic and quality of the workmanship of [the installers]. The house looks better than we ever expected.
Marc and Constance D., Watertown
Excellent service from sales to installation. All of your team was courteous, professional, on time, and efficient. We are very pleased with both product and service.
Joseph and Danielle T., Utica
We are very pleased and satisfied with our sunroom. It is exactly what we wanted! We would certainly recommend you to our friends and family for their home improvements. Thank you all for your hard work.
Paul and Melissa G., Utica
This is just a note from two very happy people. We want you to know what a wonderful experience it has been to do business with New York Sash. We are thrilled with our new windows and bathroom... the quality, appearance, and the security of knowing we have dealt with such a reputable company. Beyond your products, we want to tell you now impressed we are by you, your customer service and your staff.
John and Ann S., Whitesboro
Installers were friendly and very considerate. They worked in a very professional manner. The finished windows and patio door are extremely attractive and I'm sure add greatly to the value of our home. The salesman was thorough with his presentation of the product.
Ken and Karen C., Brookfield
Great job! We are very pleased with the windows. Service was great too, from the beginning with the sales representative to the installers. A job well done. Thanks!
Jennifer B., Frankfort
